Full payment is required at the time of reservation for all "Promotional Rate" and "Solitudedirect Disount Rates", and payment will become forfeited if canceled after 72 hours of booking. The payment is to be paid by Check, CC, or may be Wired directly. If payment is mailed overnight, courier with Fedex is recommended to track the payment. "Resort Rate" reservations require a 50% deposit upon reservation, the remaining 50% must be paid at least 30 days prior to arrival. Reservations canceled 30 or fewer days prior to arrival MAY only receive a credit less 20% for a future stay within the remaining respective ski or summer season, ONLY if their held reservation can be rented within this constrained time period to another party. If not re-rented, NO CREDIT WILL BE OFFERED. If rented at a lower rate to induce a last minute rental, the credit value WILL be substantially reduced accordingly to Solitudedirects discretion and efforts to re-sell the original reservation dates. Absolutely NO refunds will be given as all advance lodging sales are considered final. Snow conditions are never guaranteed. Advance reservations require risk. Solitudedirect reserves the right to cancel any reservation at any time. If Solitudedirect does cancel a reservation, the entire balance will be refunded by Solitudedirect. Solitudedirect will not be responsible for any consequential damages but will make its best effort to procure a similar unit. We recommend Travel Insurance which is available on the internet from many independent sources and is highly recommended for your protection. There is a link on our Important Links page for this Insurance service. All rates and policies are subject to change without notice. Holiday periods requires a 5 night minimum stay. 1 nights stays are rarely available and are subject to additional fees if they are offered - please inquire at booking. Total tax is 13.6% on all lodging & rates and policies can change without notice.
All Keys and all Keycards provided to guests must be left in room upon departure. Failure to return a Keycard will result in a $100 charge/keycard and failure to return a Metal Key will result in a $250 charge and will immediately be posted to the guests credit card without exception.
Any damaged or missing items in the unit will be reported and photo documented by the housekeeping staff. Guest will be held responsible for property damages or missing inventory items and posted to guest's credit card.